Listening to the Public: Understanding and Overcoming Barriers to Sustainability
It is time to stop underestimating not only the public’s desire for a more sustainable future but also the value and potential benefit of engaging customers and citizens as full partners in this effort. Empowering the public to devise and take actions that promote more sustainable development is an under-developed strategy, but one that holds real promise. The effect of this is to position your organization as a partner for the public and the community in creating a more sustainable future.
President and co-founder of Viewpoint Learning, which uses innovative dialogue-based techniques to enable decision-makers in both business and the public sector to understand different viewpoints in depth and use that understanding to find common ground and new ways forward.
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